Resort Options International LLC

ATTENTION: THIS COMPANY HAS BEEN FLAGGED AS AN UNTRUSTWORTHY COMPANY

Timeshare Resale and Rental Marketing

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Phone Number:

888-308-9668

Address:

1320 N Semoran Blvd STE 215 Orlando, Florida 32807-3561

Website:

www.resortoptionsinternational.com

Company Representative:

Mr. Jourdan Baptiste, Manager

Licensing:

None

Business Established:

Oct 06, 2017

Additional Info:

None

Industry Tips:

None

Reviews ()
Complaints ()

I was told it would be an estimated 90 days to sell and make money off my Hilton points. I paid and $1000 and waited and waited. I signed in August of 2019 and still have had zero offers. I called and complained and they said I will now be put on a "preferred list". I was a little hesitant at first, and now I am kind of worried this was a scam due to the no results. I know nothing is guaranteed and there have been "offers" but with the pandemic there probably wont be an actual offer til August, a YEAR. I am disappointed and upset, especially when I was hoping to recoup at least the $1000 deposit I spent last year and make SOME money. I would be hesitant if you are interested in doing business with ROI, and explore all your other options and offers before you commit.

Jim K. -

The promises of rental are great. The delivery does not match. We are terribly disappointed in the lack of any results at all despite a great investment.

Jermaine J. -

We were called numerous times by a salesman named M------, who was persistent on the phone, claiming they wanted to help us on our timeshare. I explained we had already given one company $1,400.00 dollars and they did nothing, they had gone out of business, and so I was very skeptical, M------ even stated if we could furnish them with the information on that company, they would probably be able to get some it not all of our money back. After numerous calls to us to use this company, we entered into an agreement with ROI. It has been 6 months, and we have not heard one word other than a possible offer for a rental, but that never occurred. I do not recommend this company, they are like the last one we used, all silk and smooth over the phone, but once they have your money, you no longer exist.

Tim B. -

Horrific customer service! Apparently, customer service is so awful that she gets "bashed" (her words) so frequently that she became quickly defensive and quite nasty on the phone. I asked to please speak to someone else but she said there was nobody else because she is the supervisor. Also, she said it was her first day on the job?!?!? RED FLAG! I had to assure her she was not being bashed, but I have a complaint and would like to speak with someone else who may be better hear me. I've never dealt with such unprofessional customer service!!! She kept cutting me off. Not please with this, I asked about the refund policy that they market to get you to sign, Her answer was NO. Don't believe it!!!! SAVE YOUR MONEY!!

Linda B. -

they only talk and do nothing as they have done nothing except take my money and lie to me. they place me on hold indefinitley

Rex W. -

I have tied 3x in the last year and NO resolution; last time tried Fall of 2021

Rob -

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I was told it would be an estimated 90 days to sell and make money off my Hilton points. I paid and $1000 and waited and waited. I signed in August of 2019 and still have had zero offers. I called and complained and they said I will now be put on a "preferred list". I was a little hesitant at first, and now I am kind of worried this was a scam due to the no results. I know nothing is guaranteed and there have been "offers" but with the pandemic there probably wont be an actual offer til August, a YEAR. I am disappointed and upset, especially when I was hoping to recoup at least the $1000 deposit I spent last year and make SOME money. I would be hesitant if you are interested in doing business with ROI, and explore all your other options and offers before you commit.
Jim K. -
The promises of rental are great. The delivery does not match. We are terribly disappointed in the lack of any results at all despite a great investment.
Jermaine J. -
We were called numerous times by a salesman named M------, who was persistent on the phone, claiming they wanted to help us on our timeshare. I explained we had already given one company $1,400.00 dollars and they did nothing, they had gone out of business, and so I was very skeptical, M------ even stated if we could furnish them with the information on that company, they would probably be able to get some it not all of our money back. After numerous calls to us to use this company, we entered into an agreement with ROI. It has been 6 months, and we have not heard one word other than a possible offer for a rental, but that never occurred. I do not recommend this company, they are like the last one we used, all silk and smooth over the phone, but once they have your money, you no longer exist.
Tim B. -
Horrific customer service! Apparently, customer service is so awful that she gets "bashed" (her words) so frequently that she became quickly defensive and quite nasty on the phone. I asked to please speak to someone else but she said there was nobody else because she is the supervisor. Also, she said it was her first day on the job?!?!? RED FLAG! I had to assure her she was not being bashed, but I have a complaint and would like to speak with someone else who may be better hear me. I've never dealt with such unprofessional customer service!!! She kept cutting me off. Not please with this, I asked about the refund policy that they market to get you to sign, Her answer was NO. Don't believe it!!!! SAVE YOUR MONEY!!
Linda B. -
they only talk and do nothing as they have done nothing except take my money and lie to me. they place me on hold indefinitley
Rex W. -
I have tied 3x in the last year and NO resolution; last time tried Fall of 2021
Rob -
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