Accreditation Scale

The Credibility Bureau Accreditation Scale is based off letter ratings.

The scale breaks down as follows:
A – Good standing
B – A few complaints, but generally safe to work with
C – Many unresolved complaints. Ask for references before working with them
D – Do business with extreme caution
E – Not in good standing, has many unresolved complaints
F – Avoid business

Factors involved in rating

How Long the Business Has Been Operating

Positive Reviews

Consumer Transparency

Customer Satisfaction

Responsiveness/Customer Service

Years without a complaint

Misleading Advertisements

Number of complaints

Number of Resolved Complaints

Number of Unresolved complaints

Size of the Company

Type of Business